/ SERVICE OPTIONS /

 Anyone attaching great importance to a high level of machine availability must take various aspects into consideration. We are glad to provide you support when you need help of a spezialist. We Support you via telephone our connect us easily via remote control using a secure data connection. To provide you with the best service, we´re working with service partners around the world.

To be prepared for the future, you can choose one of our service packages:



/ SERVICEbasic /     

5 DAYS - 9 HOURS

TELEPHONE HOTLINE

mondays to fridays, from 8.00 a.m. to 5.00 p.m. german time


REMOTE SERVICE

mondays to fridays, from 8.00 a.m. to 5.00 p.m. german time


SPAREPARTS

dispatch of on stock spareparts within 24 hours



/ SERVICEprofi /     

7 DAYS - 14 HOURS

TELEPHONE HOTLINE  

mondays to sundays, from 8:00 a.m. to 10.00 p.m. german time


REMOTE SERVICE

mondays to sundays, from 8:00 a.m. to 10.00 p.m. german time


SPAREPARTS

dispatch of on stock spareparts within 24 hours


SERVICE TECHNICIAN

visit you within agreed time



 

/ SPAREparts /

We pay attention, that the design of our machines guarantee the lowest possible wear, should it nevertheless be necessary to exchange spare parts, we promise you the fastest possible processing and shipping of the necessary components. In the future, an online shop will also be available so that orders can be placed 24/7.